Why should I use a professional dog walking/pet sitting company?
Is Tailchasers Bonded and Insured?
What type of pets do you care for?
How do I sign up for your service?
Just click the Request a Consultation link at the top of the screen and fill out the contact form. We will contact you with available dates for a free in home consultation. You can also email us firstname.lastname@example.org or call us at 847-381-0829. You can also create a profile in our online scheduling software by clicking on the Register Here link at the top right hand side of navigation menu, so we can go over your pet’s care during your consultation.
How do I schedule or cancel Tailchasers services?
Why is a consultation needed?
How are keys handled?
Keys are kept in the safe at our office and coded with a number and your pet’s name. There are no paper records kept at our office that could ever connect your numbered key to your home.
How do I make a payment?
What is Tailchasers cancellation policy?
Should I tip my designated pet care professional?
How much advance notice does Tailchasers require?
Do you work holidays?
How does Tailchasers handle inclement weather situations?
If weather makes travel difficult, we ask our clients to be understanding of walk and visit times, as we may need to widen our timeframes when travel is dangerous.